However, in the event that you or your client are dissatisfied with the service provided we do have a complaints procedure, written details of which can be provided on request. Any complaint will be handled promptly and courteously and in accordance with our established complaints procedure. Please contact the Senior Clerk, Keith Plowman, for further details.

In addition, if you remain dissatisfied with the level of service you have received you may refer the matter to the Bar Standards Board (BSB) if you are a solicitor or lay client or (from 6th October 2010) the Legal Ombudsman (LeO) if you are a lay client, small business, trust or charity.